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and optimize the cost of business services or resource pools through a chat. Enabling integration with BMC Helix Cloud Cost … _inclusionsLibrary integrates with other applications so that end users interact with the chatbot in natural language and resolve

https://docs.bmc.com/docs/bmcchatbot/integrating-bmc-helix-chatbot-with-other-applications-793951440.html

| ||synonyms| | ||keywords|Integrating BMC Helix Chatbot with BMC Helix Cloud Cost, Displaying services from BMC Helix Cloud Cost, Fetching data from BMC Helix Cloud Cost, Showing business service cost optimization recommendations| connecting integrating displaying

https://docs.bmc.com/docs/bmcchatbot/enabling-integration-with-bmc-helix-cloud-cost-955516198.html

in to _inclusionsLibrary and navigate to the Administration tab. Select Configure My Server > Integration Service > Service Catalog … . _inclusionsLibrary—This configuration enables users to create service requests and resolve user questions by using the Remedy Knowledge

https://docs.bmc.com/docs/bmcchatbot/enabling-integration-with-bmc-helix-digital-workplace-advanced-and-bmc-helix-business-workflows-812687910.html

to configure to work with Microsoft Teams. Ensure that you have configured the _inclusionsLibrary service credentials. For more information, see … : 1905_msteams_azure_process.png Task 1: To register a chatbot with Azure Bot Service Log in to . In the Azure Bot Service portal, r

https://docs.bmc.com/docs/bmcchatbot/enabling-microsoft-teams-in-a-chatbot-application-by-using-microsoft-azure-portal-854223429.html

with _inclusionsLibrary, such as web UI, mobiles devices. Where to go from here Integrating BMC Helix Chatbot with other applications … integrating Published by Scroll Versions from space chatbotmaster and version 20.02.01

https://docs.bmc.com/docs/bmcchatbot/self-service-through-bmc-helix-chatbot-in-bmc-helix-business-workflows-793951437.html

Related topics Importing chat-enabled services from BMC Helix Digital Workplace Advanced Integrating BMC Helix Chatbot with other … ', or 'Annual leave'. You can configure interactive chat options in any of the following scenarios: For services that are being

https://docs.bmc.com/docs/bmcchatbot/configuring-interactive-chat-options-in-chatbot-conversations-819734564.html

As an application business analyst, you can enable chat for services in _inclusionsLibrary so that end users can request these services from a chat conversation. The services include conversation data (or questions) that enable you to define a conversation flow between

https://docs.bmc.com/docs/bmcchatbot/importing-chat-enabled-services-from-bmc-helix-digital-workplace-advanced-812687916.html

In _inclusionsLibrary, an administrator enables chat for services so that end users can request for these services by initiating a chatbot conversation. As an end user, you can request for various services over a chat like, a leave request, a medical reimbursement

https://docs.bmc.com/docs/bmcchatbot/submitting-service-requests-and-providing-feedback-through-chatbot-interaction-812687894.html

After a service is finalized and tested by using BMC Helix Digital Workplace, you can proceed to publish the service to a specific chatbot instance by using the 'Publish Chat-enabled Service' wizard in BMC Helix Innovation Studio by using the following the steps: Note

https://docs.bmc.com/docs/bmcchatbot/exercise-4-publish-the-business-application-access-support-service-1019258066.html

After the service is published, the publishing wizard creates the following content in IBM Watson: Intent: a single intent is created for the service with all the Request Variations added as intent values or utterances. #businessApplicationAccessSupport Utterances

https://docs.bmc.com/docs/bmcchatbot/exercise-5-review-the-ibm-watson-assistant-contents-after-publishing-the-service-1019258078.html

from a Process – for information regarding integrating with REST services please refer to the following link … This service is used give the user the current weather for any city around the world. If a city is not specified, then the requester's

https://docs.bmc.com/docs/bmcchatbot/use-case-weather-request-service-1019258263.html

From the BMC Helix Digital Workplace Catalog Service Management console select Create New. worddav87a5054dc0b6e17db8c567650a3d89ba.png Select Service, then fill in the Name and select the Template that is appropriate for your implementation and click the Create Service

https://docs.bmc.com/docs/bmcchatbot/exercise-1-create-the-business-application-access-support-service-1019258051.html

_inclusionsLibrary conversation capabilities so that the end users can request a service in their locale from the _inclusionsLibrary … , see Localizing chatbot conversations by using real-time translation. Scenario: Requesting services In an organization an employee

https://docs.bmc.com/docs/bmcchatbot/self-service-through-bmc-helix-chatbot-in-bmc-digital-workplace-advanced-793951436.html

communication channels: Action Reference Create a chatbot for your application by using the Slack collaboration service. Enabling Slack … to provide Short Message Service (SMS) chatbot conversation facility to your application users. To provide the SMS facility, you must

https://docs.bmc.com/docs/bmcchatbot/configuring-a-chatbot-to-work-with-a-communication-channel-854223424.html

to contact the service desk and track existing requests via _inclusionsLibrary. Not applicable _linksLibrary Enabling integration with BMC … Service BMC Helix Integration Service Connects _inclusionsLibrary and other BMC applications with applications in the external cloud

https://docs.bmc.com/docs/bmcchatbot/bmc-helix-chatbot-architecture-955516157.html

subscription from Microsoft Localizing chatbot conversations by using real-time translation BMC Helix Integration Service BMC Helix Integration … in _inclusionsLibrary can respond to end-users via _inclusionsLibrary. _inclusionsLibrary subscription from BMC _linksLibrary Enabli

https://docs.bmc.com/docs/bmcchatbot/bmc-helix-chatbot-hybrid-deployment-architecture-955516159.html

_inclusionsLibrary provides a self-service solution for users to resolve their issues. It provides support by interacting with users … : icon_play.png https://youtu.be/s3bV39xcTPE https://youtu.be/s3bV39xcTPE Known and corrected issues Release notes and notices Import services

https://docs.bmc.com/docs/bmcchatbot/20-08-enhancements-793951423.html

is a subscription-based service that you can purchase with _inclusionsLibrary and _inclusionsLibrary. After you subscribe to the service, BMC … plans, a single instance of _inclusionsLibrary services is provided for production, QA, and tailoring environments of _inclusionsLibra

https://docs.bmc.com/docs/bmcchatbot/onboarding-and-implementing-955516190.html

provides answers to frequently asked questions about _inclusionsLibrary. You can enable chat for services from IBM Watson Assistant Skills or by using the Publish Chat-enabled service wizard in _inclusionsLibrary. BMC recommends that you enable chat for services by using

https://docs.bmc.com/docs/bmcchatbot/faqs-870730617.html

. _inclusionsLibrary integration with _inclusionsLibrary IBM will be retiring its _inclusionsLibrary service, a user sentiment detection within … 20.08 enhancements Deprecated features and components Deprecated features are still available in the product or service. However

https://docs.bmc.com/docs/bmcchatbot/deprecated-and-discontinued-features-870730523.html

_inclusionsLibrary provides an Short Message Service (SMS) conversation capability for chatbot applications so that the application … the service provided by Twilio. The configuration for _inclusionsLibrary to work with Twilio is a tenant-level configuration. The process

https://docs.bmc.com/docs/bmcchatbot/enabling-an-sms-chatbot-conversation-in-an-application-854223433.html

This topic describes how to resolve service request issues that you might encounter while using _inclusionsLibrary. Before actually … , you will need to diagnose whether the problem lies with the _inclusionsLibrary, or the Service Catalog configuration that maps

https://docs.bmc.com/docs/bmcchatbot/troubleshooting-service-request-chat-actions-812687944.html

As an administrator, you can create reports for your chatbot application based on the raw events in the Telemetry service by using _inclusionsLibrary. You can either use the Telemetry service events that _inclusionsLibrary provides out of the box or you can create new

https://docs.bmc.com/docs/bmcchatbot/creating-reports-for-raw-events-in-the-telemetry-service-919905928.html

The Starter kit comes with a number of pre-configured DWP Catalog services that will be leveraged by some of the use cases within the Starter kit. In this step you import these services to your DWP Catalog to enable these use cases. Open the dwpservice folder and you

https://docs.bmc.com/docs/bmcchatbot/importing-the-bmc-helix-digital-workplace-catalog-services-1019258040.html

After a service is finalized and tested by using BMC Helix Digital Workplace, you can proceed to publish the service to a specific chatbot instance by using the Publish Chat-enabled Service wizard using the following the steps: Select the Chatbot Name that we wish

https://docs.bmc.com/docs/bmcchatbot/exercise-3-publish-the-wifi-access-request-service-1019258203.html